We keep what you share with us to a minimum, use it only to send your order and write to you, and never sell it.
Last updated October 17, 2026.
Who we are
Belle Shain Canine Kitchen, LLC runs this store at belleshaincaninekitchen.com. We are at 12668 River Creek Drive, Fairhope, Alabama 36532, and you can write to us at lovewooflife@belleshaincaninekitchen.com.
What we collect
- When you order: your name, shipping and billing address, email address, phone number, and what you bought. We need these to ship your order and to keep the records a business must keep.
- When you pay: your card details, or your Apple Pay, Google Pay, Amazon Pay, Klarna, Affirm, or Afterpay details, go straight to our payment processor. We never see or store your full card number. If you set up a standing order, the processor keeps a secure token so we can charge each delivery; you can change or cancel a standing order at any time.
- When you write to us: your name, email address, and whatever you tell us.
- When you leave a review: the name you give and your review, which appear on the treat’s page. Only customers who have bought a treat can review it.
- When you browse: basic information your browser sends, such as pages visited, device type, and approximate location, which helps us understand how the store is used.
How we use it
- To take payment, pack, and ship your order, and to email you order confirmations and tracking.
- To answer your questions and sort out any problem with an order.
- To charge and ship standing orders on the schedule you choose.
- To send The Belle Shain Journal, our weekly letter, but only if you sign up for it. Every issue has an unsubscribe link.
- To keep the store secure and working properly.
Who we share it with
We share only what each service needs to do its job:
- Payments: WooPayments, which is run with Stripe, to take your payment, including Apple Pay, Google Pay, Amazon Pay, and pay-later options from Klarna, Affirm, and Afterpay if you choose them.
- Shipping: the United States Postal Service, through WooCommerce Shipping, to print your label and deliver your order. If you choose to pick up at the kennel in Fairhope, your address is not shared with anyone for shipping.
- Email: Kajabi, which sends The Belle Shain Journal to those who sign up.
- Site services: WordPress.com, Jetpack, and Akismet, which host the store, protect it from spam and attacks, and count visits.
- Google: to list our treats in Google search and Google Shopping. If you come to the store from Google, Google may record that visit.
- The law: if we are required to by law, or to protect our rights or someone’s safety.
We do not sell or rent your information to anyone.
Cookies
The store uses cookies to keep items in your cart, remember you through checkout, keep the site secure, and count visits. You can block or delete cookies in your browser, though the cart may not work without them.
How long we keep it
We keep order records for as long as tax and accounting rules require, usually seven years. If you sign up for the Journal, we keep your email address until you unsubscribe.
Your choices
You can ask us what information we hold about you, ask us to correct it, or ask us to delete what we are not required to keep. Write to lovewooflife@belleshaincaninekitchen.com and we will reply within 30 days.
Children
This store is meant for adults. We do not knowingly collect information from children under 13.
Changes
If we change how we handle your information, we will update this page and the date at the top.