These terms cover your use of belleshaincaninekitchen.com and any order you place with us. Please read them before you order. Effective October 17, 2026.
Who we are
This store is run by Belle Shain Canine Kitchen, LLC (“Belle Shain Canine Kitchen,” “we,” “us”) in Fairhope, Alabama.
Orders and prices
We sell to customers in the United States. Prices are shown in U.S. dollars and may change at any time, but the price you see at checkout is the price you pay for that order. An order is accepted when we ship it. We may decline or cancel an order, for example if an item is out of stock or a price or description was shown in error; if we cancel after you’ve paid, we refund you in full.
Payment
Payment is taken at checkout through our payment providers. We don’t see or store your full card number.
Shipping, returns, and refunds
Shipping times, costs, and what to do if something isn’t right are set out on our Shipping & Returns page, which is part of these terms.
Our treats
Our treats are for intermittent or supplemental feeding only and are not a complete diet. Check the ingredients on each treat’s page against any allergies or health needs your dog has, and ask your veterinarian if you’re unsure. Always watch your dog while it eats a treat.
Your account
If you create an account, keep your sign-in details private. You’re responsible for orders placed through your account.
Reviews and messages
If you leave a review or send us a message, it must be honest and your own. By posting a review you allow us to show it on this site and in our own materials. We may remove reviews that are off-topic, offensive, or not genuine.
Our words and photos
The words, photos, logos, and recipes on this site belong to Belle Shain Canine Kitchen or are used with permission. Please don’t copy or reuse them without asking us first.
Limits of our responsibility
To the extent the law allows, our total responsibility for any claim about an order is limited to the amount you paid for that order, and we are not responsible for indirect losses. Nothing in these terms limits any right you have that cannot be limited by law.
Governing law
These terms are governed by the laws of the State of Alabama.
Changes
We may update these terms from time to time. The version on this page when you place an order is the one that applies to it.
Questions
Write to us at lovewooflife@belleshaincaninekitchen.com.